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Privacy Policy

Privacy Policy

This Privacy Policy describes how pizzaovenstore.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below are the types of Personal Information we collect and the purposes for collection.

Device Information

  • Examples Collected: Web browser version, IP address, time zone, cookie information, viewed sites/products, search terms, and interaction details.
  • Purpose: To load the Site accurately and perform analytics to optimize our Site.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor Shopify.

Order Information

  • Examples Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for risk/fraud, and provide information or advertising in line with your preferences.
  • Source: Collected directly from you.
  • Disclosure: Shared with our processor Shopify.

Customer Support Information

  • Purpose: To provide customer support.
  • Source: Collected directly from you.

Minors

The Site is not intended for individuals under the age of 12. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts. For example:

  • Shopify: Powers our online store. Learn more about Shopify’s privacy practices on their website.
  • Legal Compliance: We may share Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements and marketing communications. For example:

  • Google Analytics: Helps us understand how our customers use the Site. You can learn more about Google’s privacy practices on their website and opt-out through their tools.
  • Advertising Partners: We share information with our advertising partners and use cookies or similar technologies. Learn more about targeted advertising on industry educational websites.

Using Personal Information

We use your Personal Information to offer products, process payments, handle shipping, and keep you informed about new products, services, and offers.

Lawful Basis (GDPR)

For EEA residents, we process Personal Information under the following bases:

  • Your consent
  • Performance of our contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Public interest tasks
  • Legitimate interests

Retention

We retain Personal Information for records unless you request erasure. See ‘Your Rights’ for more information.

Automatic Decision-Making

We do not engage in fully automated decision-making with significant effects. Our processor Shopify uses limited automated decision-making to prevent fraud.

Your Rights (GDPR & CCPA)

  • GDPR: Access, port, correct, update, or erase your Personal Information. Contact us for exercise of these rights.
  • CCPA: Access, port, correct, or erase your Personal Information. Contact us for exercise of these rights. You may designate an authorized agent for these requests.

Cookies

Cookies help optimize your experience on our Site. For a detailed list of cookies and their purposes, see the Cookie section above. You can manage cookies through your browser settings. Note that blocking cookies may impact your user experience.

Do Not Track

We do not alter our data practices in response to Do Not Track signals due to industry inconsistencies.

Changes

We may update this Privacy Policy to reflect changes in our practices or for legal reasons.

Contact Information

SMS Marketing

By consenting to SMS marketing, you agree to receive recurring text notifications, marketing offers, and transactional texts. To opt-out, reply with STOP or use the unsubscribe link provided. Message and data rates may apply. For questions, text HELP or contact us at support@pizzaovenstore.com.

This website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Modifications

We reserve the right to modify phone numbers or short codes used for the service. You agree we are not liable for issues related to such changes.