Peerless Gas Oven Service Manual

Peerless warranty states that every new oven will be free of defects in material and workmanship under normal use and service for 12 months from the date of installation or 12 months from the date of shipment, whichever comes first. This warranty is extended to the original purchaser only and is not transferable. This will not cover misuse, abuse, negligence, alteration, improper installation, improper operation, operation outside of design limits, accidents and casualties. Shipping damage is not covered by the warranty. An approved service technician should do all repair work necessary. Contact Peerless before contacting a repair company. Additional items not covered by the warranty, customer responsibility and to view the warranty and procedure in detail, please click and download the link below.

Peerless Warranty
Peerless Warranty PDF

Peerless products are guaranteed against manufacturing defects for one year from date of installation for parts and labor

All SC Series ovens qualify for two years parts and labor. Proper start-up procedures must be followed and warranty card submitted to activate either warranty.

If warranty is not activated, parts will be covered until the term of the warranty expires but labor will not be covered. Excluded from this warranty are any claims related to items that should have been performed at the time of installation such as: improper utility connections, poor methods of venting, checking gas pressure and calibration of controls, also excluded are normal maintenance items such as adjustments to pilots, burners and cleaning related issues.

If when making a claim for warranty service — during a claim inspection by Peerless or its service representative — it is determined that the equipment has not been used in an appropriate manner, has been modified, has not been properly maintained, has been subject to misuse or abuse, has not been properly installed / calibrated* or misapplication, neglect, accident, damage during transit, fire, flood, riot, or act of God, then this warranty shall be VOID.

* Warranty terms are VOID if instructions provided with equipment are not followed.

Start-Up Checklist for Peerless Ovens is a set up checklist of things to be done, required, or points to be considered and used as a reminder. Please view list by clicking and downloading the link below.

Start-Up Checklist for Peerless Ovens

A qualified service technician must check MANIFOLD Operating Gas Pressure (NAT GAS – it should be 4” of water column, as measured using a manometer, LP GAS – it should be 10” of water column, as measured using a manometer). BYPASS must be set to ensure the low flame setting on the burners is correct. THERMOSTAT must be calibrated (with the temperature measuring device in the top deck). The top deck is the primary deck and should always be used first when cooking. For the complete calibration instructions, please click and download the link below.

Peerless Thermostat and ByPass Calibration

RESIDENTIAL USERS: Vendor assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications. The right is reserved to deny shipment for residential usage; if this occurs, you will be notified as soon as possible.

Want more protection?

The CPS warranty provides extended protection for your products, covering repairs or replacements due to defects or mechanical failures after the manufacturer's warranty expires. It offers various plans to suit different needs, ensuring peace of mind and minimizing out-of-pocket expenses for equipment repairs or maintenance.

To register your warranty, start on the homepage, www.cpscentral.com. From there, hover your mouse over the “Customers” drop down menu at the top of the page and click the second link, “Register your warranty”.

If you’re doing this on a smartphone, go to www.cpscentral.com and click the three horizontal bars on the top right part of the screen. This will access a drop down menu where you can find the “customers” tab and click the link to “Register your warranty” to open the next page.

 On the next page, input your warranty number and hit continue to be brought to a page titled “Create your account”. Here you put in your information: your first name, your last name, your address, country, zip code, phone number, and email.

Click sign up and it brings you to a page saying “your account was successfully created! You must confirm your account by clicking on the link contained in the email we just sent you.”

Go into your email, and there should be an email from Consumer Priority Service. If you don’t see it there, remember to check your spam folder before reaching out for support.

Inside the email, there’s a blue hyperlink you can click to confirm your account. Click the link and it will open a new page. If it doesn’t open, make sure Adblock is off, and give it another click.

 On the page that just opened you simply create a password and type it in again to confirm. Make sure the password is at least 6 characters long, with a minimum of 1 number, 1 lowercase, and 1 uppercase letter.

Click Save Changes and it will bring you to your main page, where you can register more warranties, view products, and active claims, view items with action required, update your profile under “Settings”, or reach out to us by clicking “contact us”.

Natural gas and liquefied petroleum (LP) gas are both commonly used as fuels, but they have different characteristics and benefits depending on the application. Here’s a comparison of the benefits of each:

Benefits of Natural Gas:

1. Cost:
2. Convenience:
3. Efficiency in Large Scale:
4. Environmental Impact:

Benefits of LP (Liquefied Petroleum) Gas:

1. Flexibility and Portability:
2. Higher Energy Content:
3. Storage and Independence:
4. Fewer Infrastructure Requirements:

Summary:

• Natural gas is typically cheaper, more convenient for long-term or high-volume use, and environmentally friendlier for continuous, large-scale applications.
• LP gas offers portability, flexibility, and is better suited for areas without pipeline infrastructure or for applications where high energy density and storage independence are important.

Depending on your location and usage, one may be more beneficial than the other.

View here If you want more information on Natural vs LP Gas.

PRODUCT RETURN POLICY

At Pizza Oven Store, we pride ourselves on offering one of the best return policies in the industry. You can cancel your order at any time before it ships, completely free of charge (with some exceptions, such as custom orders—see below).

If you have questions, please send an email to support@pizzaovenstore.com or call us at (850) 713-5816.

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible to ensure we can refund you in full before your order leaves the warehouse. You can reach us during business hours at (850) 713-5816, via the chat in the bottom right corner, or by emailing support@pizzaovenstore.com.

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded, as these items are specifically created based on your specifications. Once an order for a custom item is placed, production begins immediately. These units are built to your exact specifications. However, your warranty will guarantee a fully functional and operational product.

If you're unsure whether your order is considered custom or made-to-order, please contact us, and we will be happy to clarify.

Note: All sales are final for custom-made and made-to-order products.

Refunds and Returns

If you need to exchange your product, you can do so, but you will be responsible for any shipping costs associated with the return or exchange.

Not all products are eligible for return after they have shipped. We work directly with manufacturers, and some do not permit returns. Return availability varies by product and manufacturer, so please reach out to us for specific information regarding your item.

Important: Any outright returns will incur a 25% cancellation fee, in addition to return shipping costs, due to rising freight and shipping charges. If you're replacing the product, we may be able to help cover some of these costs depending on the specific item.

You have 30 days from the date you receive your item to initiate a return. However, brand-specific return policies on product pages may override this general return window. Please refer to the product page for exact details.

Shipping Times

We do our best to get your order to you as quickly as possible. Estimated shipping times are provided on product pages based on information from our suppliers and freight companies. However, shipping times may vary due to supply chain disruptions and other unforeseen factors.

While delays can be frustrating, please understand that these circumstances are beyond our control. We appreciate your patience during these times.

Please Read the Following

When making a purchase from Pizza Oven Store, you acknowledge and agree to the following terms:

1. I will inspect the package upon delivery and note any damages, including taking pictures, and report them to Pizza Oven Store within 24 hours of receipt.
2. I am responsible for the cost of return shipping and the cost of shipping for any exchanges.
3. Products must be returned unopened and unused. Restocking fees may apply.
4. If my order has already left the warehouse, I understand I cannot receive a full refund.
5. If I return my order after it has shipped, I am responsible for paying any return shipping and restocking fees, which typically range around 20%.
6. Shipping estimates provided on product pages are estimates only and may change due to factors outside Pizza Oven Store’s control.
7. I agree not to cancel my order or file a chargeback due to shipping delays or incorrect estimates caused by circumstances beyond Pizza Oven Store’s control (such as manufacturing or logistical delays from partner companies).

Damages

Please inspect the packaging of your items when they arrive. If you notice any damage, make a note of it when signing for the delivery. If the item(s) are damaged, send photos of the damage, packaging, and SKU, along with a brief description, to support@pizzaovenstore.com within 24 hours of delivery. We will process an insurance claim on your behalf. Failure to report damages within 24 hours will void any freight damage claims.

Warranty

Warranties vary by manufacturer. Please refer to individual product pages for warranty details. Warranty claims cover damages that occur over time with use and do not apply to items damaged during delivery unless reported within 30 days.

Returns

By default, customers are responsible for all return shipping charges or reconsignment fees resulting from customer error unless otherwise stated on the product page.

Most of our products come with warranty guarantees, meaning you will receive a fully functional product at no extra cost. Please review individual product pages for warranty specifics.

BOGO Promotions

For any Buy-One-Get-One (BOGO) promotions, both items must be returned for a full refund. If only one item is returned, you will receive a replacement or store credit for the value of that item when purchased alone. If your order has shipped, you will be responsible for return shipping charges and, depending on the manufacturer, may also incur a restocking fee. Refunds will be issued to the original payment method used at checkout.

Chargebacks

Our team is here to assist you and resolve any issues. We strive to make our policies as fair and customer-friendly as possible. Please reach out to us if you encounter any problems, and we will work together to find a solution.

Filing a chargeback without contacting us first may delay resolution and could result in legal action. We are confident we can resolve any concerns and greatly appreciate your understanding and cooperation.

By using our site, you agree to these terms of use. If you do not agree with these terms, please do not use the site.

At Pizza Oven Store, we pride ourselves on offering one of the best return policies in the industry. You can cancel your order at any time before it ships, completely free of charge (with some exceptions, such as custom orders—see below).

If you have questions, please send an email to support@pizzaovenstore.com or call us at (850) 713-5816.

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible to ensure we can refund you in full before your order leaves the warehouse. You can reach us during business hours at (850) 713-5816, via the chat in the bottom right corner, or by emailing support@pizzaovenstore.com.

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded, as these items are specifically created based on your specifications. Once an order for a custom item is placed, production begins immediately. These units are built to your exact specifications. However, your warranty will guarantee a fully functional and operational product.

If you're unsure whether your order is considered custom or made-to-order, please contact us, and we will be happy to clarify.

Note: All sales are final for custom-made and made-to-order products.

Refunds and Returns

If you need to exchange your product, you can do so, but you will be responsible for any shipping costs associated with the return or exchange.

Not all products are eligible for return after they have shipped. We work directly with manufacturers, and some do not permit returns. Return availability varies by product and manufacturer, so please reach out to us for specific information regarding your item.

Important: Any outright returns will incur a 25% cancellation fee, in addition to return shipping costs, due to rising freight and shipping charges. If you're replacing the product, we may be able to help cover some of these costs depending on the specific item.

You have 30 days from the date you receive your item to initiate a return. However, brand-specific return policies on product pages may override this general return window. Please refer to the product page for exact details.

Shipping Times

We do our best to get your order to you as quickly as possible. Estimated shipping times are provided on product pages based on information from our suppliers and freight companies. However, shipping times may vary due to supply chain disruptions and other unforeseen factors.

While delays can be frustrating, please understand that these circumstances are beyond our control. We appreciate your patience during these times.

Please Read the Following

When making a purchase from Pizza Oven Store, you acknowledge and agree to the following terms:

1. I will inspect the package upon delivery and note any damages, including taking pictures, and report them to Pizza Oven Store within 24 hours of receipt.
2. I am responsible for the cost of return shipping and the cost of shipping for any exchanges.
3. Products must be returned unopened and unused. Restocking fees may apply.
4. If my order has already left the warehouse, I understand I cannot receive a full refund.
5. If I return my order after it has shipped, I am responsible for paying any return shipping and restocking fees, which typically range around 20%.
6. Shipping estimates provided on product pages are estimates only and may change due to factors outside Pizza Oven Store’s control.
7. I agree not to cancel my order or file a chargeback due to shipping delays or incorrect estimates caused by circumstances beyond Pizza Oven Store’s control (such as manufacturing or logistical delays from partner companies).

Damages

Please inspect the packaging of your items when they arrive. If you notice any damage, make a note of it when signing for the delivery. If the item(s) are damaged, send photos of the damage, packaging, and SKU, along with a brief description, to support@pizzaovenstore.com within 24 hours of delivery. We will process an insurance claim on your behalf. Failure to report damages within 24 hours will void any freight damage claims.

Warranty

Warranties vary by manufacturer. Please refer to individual product pages for warranty details. Warranty claims cover damages that occur over time with use and do not apply to items damaged during delivery unless reported within 30 days.

Returns

By default, customers are responsible for all return shipping charges or reconsignment fees resulting from customer error unless otherwise stated on the product page.

Most of our products come with warranty guarantees, meaning you will receive a fully functional product at no extra cost. Please review individual product pages for warranty specifics.

BOGO Promotions

For any Buy-One-Get-One (BOGO) promotions, both items must be returned for a full refund. If only one item is returned, you will receive a replacement or store credit for the value of that item when purchased alone. If your order has shipped, you will be responsible for return shipping charges and, depending on the manufacturer, may also incur a restocking fee. Refunds will be issued to the original payment method used at checkout.

Chargebacks

Our team is here to assist you and resolve any issues. We strive to make our policies as fair and customer-friendly as possible. Please reach out to us if you encounter any problems, and we will work together to find a solution.

Filing a chargeback without contacting us first may delay resolution and could result in legal action. We are confident we can resolve any concerns and greatly appreciate your understanding and cooperation.

By using our site, you agree to these terms of use. If you do not agree with these terms, please do not use the site.

Please call (850) 713-5816 or email: support@pizzaovenstore.com for help with warranty, replacements, returns, or if you have any support-related questions.