Univex DOME39R Stone Hearth Pizza Oven

Constructed from whole refractory bricks, furnace-baked, with high alumina content and encased in refractory cement casting. Resistant to temperatures up to 1200°C. The high alumina content enhances heat retention, allowing the oven to remain warm even the next day after being turned off.

The bricks offer excellent durability, effectively doubling the lifespan of the oven.

Standard Accessories

• Iron stand
• Iron door
• Thermometer
• Stack exhaust with a 7 7⁄8" (20cm) internal diameter
  

Optional Accessories

• Customizable exterior finishes: Black, Red brick, Yellow brick, 10 x 10 tiles, Marble, Metal leaves, Mosaic, Stone

Burner Specifications

• 3⁄4" (1.9cm) NPT gas connection
• Fuel options: Natural Gas or Propane
• Natural Gas: 4.0" (10.2cm) WC
• Propane: 10.0" (25.4cm) WC
  

Venting Requirements

• Follow local state codes.
• Recommended: Dedicated natural draft flue.
• If code requires an exhaust fan, limit to 200-300 CFM.

Clearance Requirements

• Minimum clearance from combustibles: 6" (15.2cm) on all sides
• Minimum clearance from the top: 16" (40.6cm)
• Drywall or sheetrock is considered a combustible material.
• Oven must be installed on a non-combustible floor with at least 32" (81.3cm) of clearance around the oven and 40" (101.6cm) in front.
• Minimum clearance underneath the oven: 31 inches² (200cm²) to allow for servicing access.
  

Specifications

Warranty

UNIVEX products are warranted to the original purchaser to be free from defects in materials and workmanship under normal use and service for the standard warranty period outlined in the table below. The warranty starts from the date of delivery to the end user or the date delivered to the dealer plus 6 months, whichever is sooner.

UNIVEX agrees to repair or replace, at its discretion and FOB factory, any part found to be defective due to material or workmanship issues during the warranty period. This is provided the equipment has been unaltered and has been properly installed, maintained, and operated as per the UNIVEX Owner’s Manual.

The warranty does not cover equipment or components subjected to:

• Shipping damage
• Improper voltage
• Improper installation
• Alteration, abuse, or misuse

Additionally, the warranty excludes:

• Loss of business profits
• Loss of food or products
• Property damage due to electrical, gas, or mechanical malfunction
• Any incidental or consequential damages to the purchaser or any third party
• Damage due to floods, fire, or other acts of God

Warranty Service

UNIVEX agrees to cover reasonable labor costs for repairs or replacements carried out by a FACTORY AUTHORIZED EQUIPMENT SERVICE AGENCY within the continental United States, Canada, Alaska, and Hawaii during the labor warranty period. This includes:

• Up to 2 hours of travel time
• Up to 50 miles (100 miles round-trip) of travel

However, this warranty does NOT cover:

• Damage from freight or shipping
• Post-start-up issues, such as tightening loose fittings, minor adjustments, maintenance, cleaning, sharpening, or descaling
• Normal wear parts (belts, blades, fuses, shear pins, knives, felts, counterweight ropes)
• Equipment with altered, removed, or illegible rating plates
• Appliances altered from their original factory condition
• Overtime service charges (warranty only covers Monday through Friday, 8 am to 5 pm local time)
• Improper voltage, installation, alteration, abuse, or misuse
• Failures resulting from inadequate maintenance, cleaning, or routine lubrication
• Damage from pressure washing that affects electrical control devices
• Damage from corrosive cleaning agents (only mild detergents should be used)

Note: Proper installation is the responsibility of the dealer, owner, or installing contractor and is not covered by this warranty. Compliance with local codes is also the owner's and installer’s responsibility.

Warranty Claims

All warranty service requests must be pre-approved by Univex Service at 800-261-9261. Unauthorized repairs will be at the customer’s expense. Ensure your service provider gives you an authorization number before performing any work.

Warranty Periods

• 2-Year Warranty (On-Site Parts and Labor)
• 1-Year Warranty (On-Site Parts and Labor)
• 1-Year Warranty (Carry-In Parts and Labor)
• 6-Month Warranty (Carry-In Parts and Labor)
• 90-Day Warranty (Carry-In Parts and Labor)
• 6-Month Warranty (Return to Factory)
• 90-Day Warranty (Return to Factory)

Shipping & Returns

At Pizza Oven Store, we pride ourselves on offering one of the best return policies in the industry. You can cancel your order at any time before it ships, completely free of charge (with some exceptions, such as custom orders—see below).

If you have questions, please send an email to support@pizzaovenstore.com or call us at (850) 713-5816.

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible to ensure we can refund you in full before your order leaves the warehouse. You can reach us during business hours at (850) 713-5816, via the chat in the bottom right corner, or by emailing support@pizzaovenstore.com.

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded, as these items are specifically created based on your specifications. Once an order for a custom item is placed, production begins immediately. These units are built to your exact specifications. However, your warranty will guarantee a fully functional and operational product.

If you're unsure whether your order is considered custom or made-to-order, please contact us, and we will be happy to clarify.

Note: All sales are final for custom-made and made-to-order products.

Refunds and Returns

If you need to exchange your product, you can do so, but you will be responsible for any shipping costs associated with the return or exchange.

Not all products are eligible for return after they have shipped. We work directly with manufacturers, and some do not permit returns. Return availability varies by product and manufacturer, so please reach out to us for specific information regarding your item.

Important: Any outright returns will incur a 25% cancellation fee, in addition to return shipping costs, due to rising freight and shipping charges. If you're replacing the product, we may be able to help cover some of these costs depending on the specific item.

You have 30 days from the date you receive your item to initiate a return. However, brand-specific return policies on product pages may override this general return window. Please refer to the product page for exact details.